Talend Open Studio Review

User-friendly, but technical support and customer service need to be improved

What is our primary use case?

We have been using Talend for ETF functions in connection with our RDBMS system.

We are in the process of moving from RDBMS to Big Data, so we may not be using Talend in the future.

What is most valuable?

This is a user-friendly solution that is easy to use.

What needs improvement?

We need to use a more complete solution that includes data governance, data quality, data lineage, data classification, and data security. At a minimum, they should include some data quality rules and functionality, and perhaps some login features.

Technical support and customer service need to be improved.

There is no log available.

For how long have I used the solution?

We have been using Talend Open Studio for about two years.

What do I think about the stability of the solution?

We have had no issues with stability.

What do I think about the scalability of the solution?

Scalability hasn't been a problem.

How are customer service and technical support?

We have never received responses to our queries from the company, so we are totally unsatisfied with the support.

What's my experience with pricing, setup cost, and licensing?

We are using the Community version of Talend, which has some limited functionality.

The paid version of this solution has a very high price, but even with the limitations, the Community version works fine.

What other advice do I have?

Overall, this is a good solution. Of course, there is lots of room for improvement.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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