Oracle vs Zendesk

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Oracle
Based on 1687 reviews.
Zendesk
Based on 54 reviews.
Top Comparisons
Compared 0% of the time.
Compared 9% of the time.
Overview
The Oracle Corporation is an American global computer technology corporation, headquartered in Redwood City, California, United States. The company primarily specializes in developing and marketing computer hardware systems and enterprise software products particularly its own brands of database management systems. In 2011 Oracle was the second-largest software maker by revenue, after Microsoft. The company also develops and builds tools for database development and systems of middle-tier software, enterprise resource planning software, customer relationship management software and supply chain management software.
Information Not Available
Sample Customers
Oracle CRM: Turk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology
Oracle Service Cloud: Pacifico Seguros Generales, Elsevier B.V., Madison Area Technical College, Bigtree Entertainment, Pvt. Ltd., HM Land Registry, Walmart Stores Inc., MakeMyTrip Ltd., Orbitz Worldwide LLC, Big Fish Games Inc.
Siebel CRM: Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Tªrk Telekom, Bouygues Telecom, City of Atlanta, IGEPA IT-SERVICE GmbH, ec4u expert consulting AG, Salud Responde, Sascar, Banca Transilvania, UL, Ingersoll Rand, The Royal Dutch Touring Club ANWB
Oracle CX Sales: Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.
Siebel Sales: Hover Automotive India Pvt. Ltd., Boxfusion, Grupo Arcor, SMSA Express Transportation Company Ltd., Sascar, Banca Transilvania, UL, Australian Finance Group Ltd., Ingersoll Rand, Telekom Deutschland GmbH
Siebel Contact Center: Southwest Airlines Co., Smiles S.A., Telekom Deutschland GmbH, Turk Telekom, Contact Management Center A.S., City of Atlanta, Ricoh Europe plc., City of Atlanta, BT
Oracle CRM OnDemand Sales: Freedom Technology
Oracle OBIEE: Banca Transilvania, BeckmanCoulter, Hong Kong Housing Society, HealthShare, Ivanhoe Cambridge Unifies, and Home Credit, and Finance Bank.
Oracle Business Intelligence Cloud Service: Grant Thornton, FORTH, Anthem
Oracle Analytics Cloud: Sejong Hospital
Oracle Business Intelligence Discoverer: Georg Fischer Central Plastics
BIME Analytics [EOL]: American Addicition Centers, AsiaInspection.com, British Columbia, Cars.com, Delivery Hero, GREENPEACE, Health Direct, Hovis, Lenovo, McAfee
Zendesk Explore: Cape Union Mart
Zendesk Sell: Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
Zendesk Talk: Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
Zendesk Support: Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
Popular Solutions
Top Industries
Computer Software Company
43%
Comms Service Provider
17%
Media Company
4%
Financial Services Firm
4%
Computer Software Company
32%
Comms Service Provider
20%
Media Company
5%
Financial Services Firm
4%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
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Technical Support
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