Symantec Endpoint Protection vs. McAfee Complete Endpoint Protection vs. IBM BigFix

Symantec Endpoint Protection vs. McAfee Complete Endpoint Protection vs. IBM BigFix
What do users think about their endpoint protection software?

What do endpoint protection users look for in the software they use? Which solutions offer the most value, and how? 

Which endpoint protection solutions did professionals use prior to their current tool? 

Most importantly, are they satisfied with their current solution? 

In the 2017 endpoint protection review excerpts below, IT Central Station users share their most recent experiences with Symantec Endpoint Protection, McAfee Complete Endpoint Protection, and IBM BigFix.

Continue reading to get their feedback.

Symantec Endpoint Protection

Q: What are its Valuable Features?


“The management console on the server kept track of any recurring issues and e-mailed reports to me. It also highlighted an infection on someone's machine in real time. This allowed me to get to the user and pop them on a laptop whilst we scrubbed the virus. The graphical reports were handy to provide proof of any KPIs for my monthly reporting process

Our W7 machines, Servers and the Macs were able to be protected. Yes, this is common these days but it's worth a mention. It also handled our VMs well - some of them using quite ancient software.

On the whole, it did exactly what it was meant to do - protected the servers and end users seamlessly and gave us access to reporting that meant showing we'd hit KPIs was easy.”

-- Aimee White

Website and EComm

Retail Company with 1,001-5,000 employees


Q: Which solution(s) did you use previously?


“We have worked with Sophos, McAfee, and F-Secure. All have pros and cons. The console management and policy options are pretty sorted in Symantec, so it always has a upper hand over other products.” 

-- Praharsh Bhandari

Senior Security Administrator

Tech Services Company with 1,001-5,000 employees


Q: Where do you see Room for Improvement?


“The management of the server is a bit complex. It takes time get used to it. When upgrading the software for clients, you have to link the upgrade package to every sub-folder, and there is no inheritance.”

-- Ilker Ozturk

Systems Project Manager

Retail Company with 1,001-5,000 employees

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McAfee Complete Endpoint Protection

Q: What are its Valuable Features?


“Their malware detection rate is excellent for all type of devices and the anti-theft products are good and easy to use.

All the devices are controlled from one place. This gives great, easy management of security for different device vendors with a unique interface and, best of all, with a unique method.

Valuable features for us include the quality of their anti-malware detection: one interface for all devices. McAfee GW Security is also good.”

-- Juan Mora Zamorano

Security, Cloud & Project Manager

Consultancy with 201-500 employees


Q: Have you been able to measure its ROI?


“When you have a small security team, a solid security product that is easily manageable will automatically return its investment. EndPoint Protection does the work for us.”

-- Johan Vanaken
Infrastructure Specialist

Healthcare company with 1,001-5,000 employees

Q: Where do you see Room for Improvement?


“I think encryption needs to move to an all hardware-based solution. Software encryption is less efficient than hardware-based. Intel purchased McAfee a few years ago, so this company is set up from the chipset point-of-view.”

-- Task Leader

Government Agency with 1,001-5,000 employees

IBM BigFix

Q: What are its Valuable Features?


“Ease of installation, maintenance, and troubleshooting. IBM BigFix is one of the easiest tools to install for an Endpoint Management tool, especially compared to IBM’s predecessors and Microsoft’s SCCM

As an example, the first time installing IBM BigFix in my lab with about 10 systems took approximately one hour from the start of installation to applying OS patches.” 

-- Martin Carnegie

Senior Consultant

Tech services company with 1,001-5,000 employees


Q: Did you consider any other solutions?


“When choosing a vendor we think that knowledge of our market place is key. The Walt Disney Company is unique in the environment so we need someone who understands that we work in different ways than a lot of other companies. This also applies with regard to product scalability. We need growth, I don't need to be working with one product in a silo.”

-- Chris Elliot

Infrastructure Security Ops Manager

The Walt Disney company


Q: Where do you see Room for Improvement?


“There is need to just expand the WebUI and make it a full management console and really deprecate the Windows-based command console. They should definitely update the web reports to make it up to the executive level, something I'd actually want to show them, i.e., instead of having to rebuild everything outside in Excel.

In brief, it needs to expand the WebUI, get more granular permissions and then just getting web reports, that are on par with the year we're in.”

-- System Engineer

Wireless company with 5,001-10,000 employees


Read more of the latest 2017 endpoint protection reviews by IT Central Station users.

author avatarManuel Keller


feeling free to check our report for advanced endpoint security products.
Best practice configuration and all with the latest AI active.
Samples from the wild.


author avatarHenry
Top ReviewerTop 5Real User

Love it