How has it helped my organization?
Act-On is simple to use and it makes campaign development a breeze. It allows my small marketing department to appear much larger than it is! Without knowing any code you can quickly create forms, landing pages, and e-mails - all trackable!
For how long have I used the solution?
Since Fall of 2012
How are customer service and technical support?
Customer Service: Act-on is very hands on. Every customer is assigned a personal customer service representative but you can also use their support team.Technical Support: Love it!
Which solution did I use previously and why did I switch?
Yes. I have previously used MailChimp and other free marketing solutions. They're great for the price... But if you've got funding this is the most comprehensive tool I've seen.