What is our primary use case?
Aster Teradata is mostly being used for doing mapping and I use it for analytics. Usually, there is a support vendor who will use Teradata to do the database analytics. But sometimes with Teradata, the DB administrators use it to get access to the libraries or the data processes.
I mostly recommend Teradata for data storage because it is easy to deploy and implement.
What is most valuable?
The most useful features are the base product functionality of data storage and analytics. The ease of deployment is also useful so clients are implemented quickly.
What needs improvement?
I think that a couple of things can be improved with this product. One is, of course, that there should be an option for using it on the Cloud. A lot of customers ask me how they can get up and running fast, and this would be the fastest way with the least client effort. I know Teradata already has its own Cloud solution, but I think that is one area that needs more maturation and exploration. We need to do more testing before we begin to recommend it to clients and we can do this because we work directly with Teradata. We are using the Cloud solution and it is more scalable and also the costs are fairly elastic. It should be something we are using more with clients in the future.
At an organization level, I think sometimes the support for development is not forthcoming. It should become more of a part of their ongoing process. If they dedicate more resources to developing along with the latest trends in the industry, Teradata could then bring that functionality out for the current customers and maybe attract other customers as well.
I would say that the company should consider more capabilities in handling unstructured data in a better way. Right now most of the latest solutions that are coming to the market address the need for how to take unstructured data and create a standard map for that. I think that would really help. Right now, I only see most of the data through Teradata with its unstructured processing and some of it is not available. They can do more with this. I think Teradata's mappings are good and very easy to use. I would use it for customer databases as it is. But there still some ways that the handling of unstructured data could be improved and that would really help.
For how long have I used the solution?
I've been doing technical solutions for data integration for 22 years. We have a relationship with Teradata for 11 years — since 2008. We implement solutions and have a lot of experience with this product.
How are customer service and technical support?
My team has had the opportunity to work with technical support. I think it is fair to rate their services as a three-out-of-five. I think they are somewhat above average.
How was the initial setup?
I think the team has been very happy with the setup of Teradata from the system side.
It is taking about a week for deployment. To sort out the clients' needs on the level of technical reports and the results usually takes about two weeks. That is in addition to creating the data warehouse and loading the data.
What's my experience with pricing, setup cost, and licensing?
The feedback I get from customers is the cost is high for what they get. In many cases, another product — other than Teradata — could be better for our clients cost-wise. This is why we are continuing to explore options to see if there are other, more cost-effective solutions. That is an area of the product from Teradata that they need to evaluate.
What other advice do I have?
Teradata has all the best features currently, but I think right now the market is really flooding with multiple options. Many customers have a need for rapid on-premise deployment. I think in that case I would recommend Teradata. But for smaller or medium-sized companies, there are probably other options out there that they might use instead which will fit better for their budget.
On a scale from one to ten where one is the worst and ten is the best, I would rate Aster Data MapReduce (Teradata) overall as maybe six or seven probably. Seven-out-of-ten.
To improve that rating, I think we see that our customers have a lot of unstructured data. So in addressing that in a better way, Teradata would become an eight. It could possibly resolve this in a simple way with better integration in working directly with other solutions that are already available out there. This may be the best solution for that.
Which deployment model are you using for this solution?