AWS Backup Review

Effective overwrite features, a straightforward initial setup and good technical support


What is our primary use case?

We primarily use the solution as a backup for snapshots so that the data will not get corrupt or lost. It secures our data for us.

What is most valuable?

The solution has an effective overwrite feature.

What needs improvement?

The notifications on the backup and on the mobile app could be more useful. If they could arrange notes or notifications properly and offer services for managing it in our region, it would be helpful for us.

For how long have I used the solution?

I've been using the solution for about a year and a half.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. Right now, we have five or six people on our team using it. Internally, we're trying to increase usage. We're migrating new and old accounts to it and revamping the organizational structure to utilize more cloud-based servers.

How are customer service and technical support?

We've opened tickets with Amazon's technical support in the past year and their response time was fast. We've been satisfied with the level of support they've provided.

Which solution did I use previously and why did I switch?

We didn't use a different solution before Amazon.

How was the initial setup?

The initial setup was straightforward. The deployment for the backup takes 35 to 40 minutes.

What other advice do I have?

We use the public cloud deployment model.

I'd recommend new users implement the solution on a UC server if they use one.

I'd rate the solution eight out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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