Barracuda CloudGen Firewall Review

Stable, easy to scale, and the support is good


What is our primary use case?

We use barracuda firewall as edge router connecting to our ISP modem. we turn on firewall with IP, port, applications, web filtering. We also use its VPN site-to-site and client to site. 

What is most valuable?

What I like best about this product are the support and the features.

What needs improvement?

The interface should be more user-friendly and it should be easier to configure. Its configuration are divided per module/service. You will have Firewall service, VPN module and others service. Each services are under 1 server tree. You have to configure at different tabs to make it functions which I found easy to get confused. There are no wizard for guided configuration. You have to depend on their manual at barrcuda campus. Fortunately the manual is quite comprehensive.

The inclusion of a load-balancing capability in the future would be helpful.

For how long have I used the solution?

I have been using Barracuda CloudGen Firewall for about a year.

What do I think about the stability of the solution?

This is a stable firewall solution.

What do I think about the scalability of the solution?

This product is easy to scale.

How are customer service and technical support?

The support is okay but the response time is quite long.

Which solution did I use previously and why did I switch?

cisco, out of support and pricing

How was the initial setup?

The initial setup is difficult and the deployment took a few days.

What other advice do I have?

My advice for anybody who is considering this solution is to do a proof of concept first, to make sure that it meets the requirements.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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