Barracuda Web Application Firewall Review

A stable solution with a straightforward setup and continual updates


What is our primary use case?

We primarily use this solution for firewalls.

What is most valuable?

The features are all fine. We just fixed some bugs from three months ago, and we're waiting now for a final review. They sent us some features to fix the issue.

What needs improvement?

The solution could use more reports.

For how long have I used the solution?

I've been using the solution for 6 months.

What do I think about the stability of the solution?

I find the solution very stable.

How are customer service and technical support?

Technical support has been good. Currently, we don't have any issues.

If you previously used a different solution, which one did you use and why did you switch?

This is the first solution we are using.

How was the initial setup?

The initial setup was very straightforward. We applied what we needed to use and added different features. Each time we need to use a different feature, we go through configuring it and including more features as necessary. 

What about the implementation team?

I used my own team for the implementation. 

Which other solutions did I evaluate?

We did not evaluate other options before choosing this solution.

What other advice do I have?

I manage and operate the device. We are working with the operation team each time applying manual updates, which is continuous. I'd like to see different information, to help handle issues in an easier way. 

I would rate the solution a 9 out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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