Cisco NGIPS Review

A modular and easily managed solution, but throughput capacity is expensive and requires upgrading of hardware


What is our primary use case?

We are a system integrator, and we resell this solution to our customers.

This solution is for intrusion prevention, and the majority of deployments are on-premises.

What is most valuable?

The most valuable feature of this solution is its modularity, so whenever you need to upgrade or add another service, you don't need to buy another box. You can activate these services on the same box, which saves a lot in terms of cost because you don't need additional hardware. Moreover, it makes manageability easier because you don't have to use several different devices.

Cisco operates on an open operating system platform so it gives you the flexibility to add other things. Cisco itself is using different manufacturers, or OEM vendors to integrate with their product. For example, Radware is providing a DDoS solution for the NGIPS box.

What needs improvement?

We would like to see support for DDoS protection.

The cost of adding additional throughput is very high and is an area of concern. Competing products such as FortiGate and TippingPoint have a much larger throughput at a smaller cost.

The devices have certain limitations and to go beyond them, I need to change the hardware. For example, if I exceed the throughput on the 2000 series then I have to switch to the 4000 series. This one then has a limitation of perhaps fifty gigabytes, and if I exceed that, then I need to move to the 9000 series. By comparison, TippingPoint and FortiGate have no limit. If there was a software-based solution for scaling up then it would be much better.

For how long have I used the solution?

I have been using this solution for between two and three years.

What do I think about the stability of the solution?

This is a very stable solution. We have not heard any complaints from customers, and we have not experienced any trouble ourselves.

What do I think about the scalability of the solution?

When it comes to scalability, there is a limitation that is set by the hardware. If you're looking for higher throughput then you have to change boxes. The 2000 series is pretty small when it comes to bandwidth, so scalability is a concern.

How are customer service and technical support?

Technical support from Cisco is perfectly fine, and they are doing a great job.

Which solution did I use previously and why did I switch?

Prior to this solution, we used TippingPoint. Although it is a very good solution, there was a problem with the product having too many acquisitions. Every time there was a new acquisition, support was a concern. For example, at one point it was taken over by HP, and then, again, HP disowned it. Support was hampered by this, and if you're not getting support on a critical security appliance then you need to look for other options. This is what led us to adopt Cisco.

How was the initial setup?

The initial setup of this solution is not complex. They have a graphical user interface for managing all of these things, which helps make it easy to deploy.

What's my experience with pricing, setup cost, and licensing?

The price for additional throughput is the highest in the industry.

What other advice do I have?

This is a solution that I recommend for IPS.

I would rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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