DDoS protection is this product’s most valuable feature. Even if it can’t handle very large-scale attacks, protection is easier having CloudFlare as a primary shield.
If you choose to do so, you can use their DNS servers. Because DNS amplification is also a vector of attack, this is one more optional feature you can delegate to CloudFlare at no additional cost.
Improvements to My Organization:
It allows us to have a backup in case Incapsula has issues.
Room for Improvement:
I would like to not need a separate server for non-www redirection under the CNAME setup option. With Incapsula, they simply tell me to point the non-www records to the servers they tell me and they take care of the non-www redirection. In CloudFlare's case, I need to get an external server, set up the redirection there using Apache or NGINX and put my own SSL certificates there.
Use of Solution:
I have used it for one year.
I have not encountered any stability issues.
I have not encountered any scalability issues.
Technical support is 10/10.
We previously used pretty much all solutions. In some cases, Incapsula is better; in others, CloudFlare is.
We were used to the CNAME setup. Initially, this was not offered but now it is. The only issue is handling the non-www redirections that, with CNAME setup, requires us to use an external server. (Incapsula does not.)
Cost and Licensing Advice:
Pricing and licensing is standard when compared to its competitors.
Don’t hesitate to contact support; they answer very quickly.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Aug 16 2016