Code42 Backup + Restore Review
All users save locally instead of to a network drive, which saves cost, but backing up required ports.


Valuable Features

Ease of use and admin console

Improvements to My Organization

Rather than save to a network drive and costs associated with upgrading storage, all users save locally with the peace of mind that everything is safe.

Room for Improvement

None of that I can find.

Use of Solution

9 months

Deployment Issues

Required ports needed to backup.

Stability Issues

None

Scalability Issues

None

Customer Service and Technical Support

Customer Service:

Top notch, I have never had such a great experience with a company.

Technical Support:

10/10

Previous Solutions

SOS online backup. Their admin console was a joke, could never tell if backups had been completed, and restoring could only be done file by file.

Initial Setup

Straightforward, I had a rep stay on the phone with me and help.

Other Advice

This is by far the best cloud-based backup solution. If you are looking into cloud solutions, stop. Purchase Crashplan and never lose a night's sleep again.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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