Code42 Next-Gen DLP Review

I like the low overhead of the desktop application, that it backs up on a set schedule, and that it can be throttled so that it does not use a lot of bandwidth.


Valuable Features

  • Deployment of the application to a laptop and or desktop is seamless.
  • The dashboard is very easy to use and has useful information right on the main page.
  • I love the Unlimited Retention. I like the ability to throttle the backups so if you are on limited or metered bandwidth, it's not an issue.

Improvements to My Organization

I like the low overhead of the desktop application. I love the fact that it just backs up on a set schedule and can be throttled so that it does not use a lot of bandwidth.

Room for Improvement

It's not available for iPads yet. As we have users that only have iPads, their data is not able to be backed up at this time. Have to resort to using iCloud.

Use of Solution

We have been using this for over 6 months.

Deployment Issues

Setup was flawless. We turned up our server on a Ubuntu Server to allow low overhead and stability. We had some issues getting it tied to LDAP in the beginning, however that was quickly resolved.

Stability Issues

We have had no issues with stability since our initial trial and since it's been in production. Upgrades to the newer versions were seamless and we had very little downtime.

Scalability Issues

We did not have any issues yet in scaling. We have 50 users here and have had no problems at all. We had straightforward setup and we have room to grow.

Customer Service and Technical Support

Customer Service:

Customer service is amazing with Code42. Everyone is very willing to help and is very professional. They take pride in their product and see this as a value.

Technical Support:

Technical support is amazing. They are always there and whether i am using email or picking up the phone they were there. Tech support was /is very professional and extremely knowledgeable. They take pride in their product

Previous Solutions

We did not have any solutions to compare to and chose Code42 because it just works. I'm glad we didn't use any other solution. It saved us time from ripping out another backup plan.

Initial Setup

It is a wonderful relief to know that user data can be backed up to or restored from the cloud from anywhere there is an internet connection.

Implementation Team

I installed and configured the server and deployment on my own. I did not feel the need to contract someone out to do this install. If I was to have any issues, I felt comfortable knowing that I could just pick up the phone and ask for assistance.

ROI

The ROI is priceless. Having the ability to restore data with very little downtime is hard to put a price tag on.

Pricing, Setup Cost and Licensing

Pricing and licensing is pretty straight forward. You get what you pay for. I feel that everyone should be using and or at least testing this product before the purchase.

Other Solutions Considered

We did not look at any other vendors. They gave us a trial and we even got it extended due to not having enough cycles to put it thru its paces. They let you know what the benefits are for using the cloud vs a hybrid solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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