CyberArk PAS Review

The user interface needs some work, however, our security has improved.

Valuable Features

It has the ability to monitor privileged sessions.

Improvements to My Organization

Our security has improved since implementing CyberArk.

Room for Improvement

The user interface needs to be improved. It could be done by getting the GUI to work with other programs from within internet browsers out of box.

Use of Solution

I've used it for one year.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

It's good.

Technical Support:

It's good.

Previous Solutions

I didn't use a previous solution.

Initial Setup

It was straightforward as the documentation was rather clear. This made the implementation simple.

Implementation Team

I implemented myself.

Other Solutions Considered

I didn't evaluate any other options.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
1 Comment
Rodney DapilmotoReal UserTOP 5LEADERBOARD

Being the primary administrator of CyberArk at my company, one of the biggest complaints I hear from end users is the user interface through the web browser. It has been recommended to use Internet Explorer for the PVWA, but we have found that Chrome and FireFox will also work for some end users. The ability to change the timeout value for the PVWA to remain in session also helps with customer experience and satisfaction. However, security requirements within your company will need to be taken into account when deciding how much time to allow the PVWA to remain in session.

04 July 16
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