What is most valuable?
All features of the CyberArk PAS solution are valuable.
The Digital Vault is one of the key components of the solution along with many other great benefits. The highly secured vault stores the privileged account passwords and data files using encryption. In version v9.7, CyberArk has introduced the Cluster Vault feature, which enhances high availability of the Vault server.
Other important features:
- Automatic password management
- Monitor, record, and control privileged sessions
- Flexible architecture
- Clientless product
- Custom plug-ins for managing privileged accounts and sessions
How has it helped my organization?
Unmanaged, highly privileged accounts increase risks that can be exploited by attackers. The security controls defined by the organization require protection of the privileged account passwords. CyberArk helps organizations to identify, store, protect, and monitor the usage of privileged accounts.
What needs improvement?
An immediate improvement was the implementation of security controls to protect, control and monitor privileged accounts through CyberArk solution.
For how long have I used the solution?
I have used CyberArk for over two and a half years.
What do I think about the stability of the solution?
It’s a very stable product. I haven’t encountered any stability issues.
What do I think about the scalability of the solution?
I haven’t encountered any scalability issues. All the components are scalable.
How are customer service and technical support?
I would give technical support a rating of 4.5/5.
Which solution did I use previously and why did I switch?
This is the first PAM product that I have used.
How was the initial setup?
The initial installation was straightforward. The configuration or integration can be complex depending on the requirements, design, and infrastructure of the organization.
What's my experience with pricing, setup cost, and licensing?
The pricing and licensing depend on many factors and on the components considered for implementation.
What other advice do I have?
The PAM solution brings cultural change and adds a layer to the way IT administrators access the privileged accounts before implementing the PAM tool. A great, valuable product like CyberArk requires good planning and time to implement all the features.
Which version of this solution are you currently using?