Primary Use Case
We provide privilege account security and consulting to our customers. Organisations that we work with use CyberArk Privileged Account Security to secure their privilege accounts, which are shared between users in the organisation. It provides automatic password management and provides the single sign-on experience to users for all privilege accounts (Windows - administrator, Linux - root, MS SQL - SA, Oracle - SYS, SSH keys, etc.).
It also provides DVR like recording for all privilege access and text-based recording to easily audit all privilege activities.
The new Privilege Threat Analytics platform provides proactive protection by suspending the user session when it detects an anomaly based on past user login and session activity details. In addition, we can configure the solution to detect scoring on all privilege sessions for easier audits.
The Application Identity Manager module helps to eliminate hard-coded passwords in the application and enables us to easily change database passwords.
Improvements to My Organization
- Automatic password management, which will automatically change passwords based on compliance requirements.
- DVR like video recording and text-based recording for easier audits.
- Easily scan the network for all privilege accounts and has an easier onboarding process.
- SSH key management
- Command level restriction for all SSH-based devices.
- Anomaly detection and prevention for all privilege accounts.
- Integration with ticketing tools and SIEM solutions.
- Ability to provide native experience for users to login to privilege accounts. They do not need to go through a portal to access servers and accounts.
- Agentless solution which is easy to customise to any platform having network connectivity.
- Wide range of devices supported out-of-the-box.
- Easy to configure HA and DR options.
- Online training enables cost effective valuable training.
Room for Improvement
This product needs professional consulting services to onboard accounts effectively based user profiles.
Use of Solution
One to three years.
Customer Service and Technical Support
Excellent customer support.
We did not previously use another solution.
The setup is very straightforward.
Pricing, License Cost and Setup
The cost is high compared to other products, but CyberArk provides all the features bundled. This is compared to other vendors who provide them as a different license for each functionality.
Other Solutions Considered
At present, we are only focusing on CyberArk for privilege account security. Comparing it to other providers, Cyberark provides a more user-friendly environment with many more features and benefits.
I have used and deployed it in various environments so far. It really covers all the use cases provided by the customer.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are certified Gold partners for CyberArk and implemented this solution for a customer from various industry verticals.