Duo Security Review

The best solution that meets our security needs and is very stable, scalable, and easy to use

What is our primary use case?

We are using it for perimeter protection.

How has it helped my organization?

We are using it to protect the DMZ servers of our organization. It protects our DMZ servers from malware and web attacks.

What is most valuable?

It meets our security needs very well. It is easy to use, and documentation is also available. 

It is also very stable and scalable, and its support is also very good. We are satisfied with this solution.

What needs improvement?

Its documentation must be in French because we are a French-speaking country. They should also provide more training documentation.

Its management interface should also be improved. They should also improve its update period. If I compare its update period with other products such as Palo Alto firewalls, this solution is really slow in updates.

For how long have I used the solution?

I have been using this solution since October 2019.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is very scalable. In my company, I have between 90 to 100 users. We also have some users who are working at another site. 

We have plans to increase its usage, but due to COVID, we're mostly working remotely.

How are customer service and technical support?

Their technical support is very good. They are very reactive. The last issue for which I contacted them was related to an OS update.

Which solution did I use previously and why did I switch?

We have used Check Point and Palo Alto solutions previously.

How was the initial setup?

It is very easy for me. I work with a lot of solutions like this. Its deployment took two weeks.

What's my experience with pricing, setup cost, and licensing?

Its price is reasonable. It is not highly expensive.

Which other solutions did I evaluate?

We evaluated lots of options from different vendors.

What other advice do I have?

I would recommend this solution. Duo Security is the best solution for the cybersecurity challenges that we are facing nowadays.

I would rate Duo Security a ten out of ten.

Which deployment model are you using for this solution?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More Duo Security reviews from users
...who compared it with RSA Authentication Manager
Learn what your peers think about Duo Security. Get advice and tips from experienced pros sharing their opinions. Updated: September 2021.
536,244 professionals have used our research since 2012.
Add a Comment
ITCS user