EMC Avamar Review

​Client side deduplication is a plus but troubleshoot feature could be improved.


Valuable Features

Client side deduplication.

Improvements to My Organization

My Organisation provides Backup as services. DD Avamar used full for shared platform for customers.

Room for Improvement

From a technical point of view, all EMC products have to improve the troubleshoot feature like, log should be in human readable format. Instead for generic errors, they should elaborate a bit more.

Use of Solution

Past 5 to 6 years.

Deployment Issues

Avamar deployment is not admin friendly and its required to use help from professiona; services.

Stability Issues

Wrong integration always cause of unstable environment. We use clusters environment and EMC Procrustes have redundant parts . We have stable environment.

Scalability Issues

Not yet.

Customer Service and Technical Support

Customer Service:

3.5/5

Technical Support:

3/5

Initial Setup

Avamar is bit complex.

Implementation Team

Through vendor team and try to just know how to fix the hardware and plug the networker cable. Rest of the things we have to do remotely .

Other Solutions Considered

For enterprise level backup solution – No .

Other Advice

I recommend EMC products due to their stability .

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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1 Comment
Associate Principal SW QA Engineer at a tech company with 10,001+ employeesVendor

Have you tried the latest EMC Avamar ?

11 February 16
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