What is most valuable?
Their distributed model - they call it cooperative control - rather than a controller-based system, has permitted a centralized management control plane with HiveManager while data flows just as it does over any LAN. They also have robust troubleshooting tools available.
How has it helped my organization?
We have been able to deploy complex wireless solutions to our users with minimal difficulty.
What needs improvement?
Aerohive's new version of HiveManager, known as NG, while offering new features, still needs development and an ability to migrate from "classic" versions of HiveManager.
NG is a step in the right direction towards both an improved interface (interface being a deficit noted by other reviewers) and SDN. After years of development on "classic" versions of HiveManager, NG is still a work in progress. As of 2016, they have yet to add support for their line of BR routers and CVG VPN Gateway to HM NG. HiveManager 6 is still required to centrally manage these devices. As a result, we are currently running both HM "classic" and NG in our environment.
I have been assured support is on the way, but other features, such as open API support, seem to be taking precedence in development.
For how long have I used the solution?
We have used it since 2008.
What was my experience with deployment of the solution?
There have been minimal issues, usually when updating to new versions of Hive OS.
What do I think about the stability of the solution?
One HiveOS release, we downgraded until the next revision was released.
What do I think about the scalability of the solution?
We have never hit a ceiling, although I feel confident we would have if a controller-based solution had been deployed.
How are customer service and technical support?
They have been very eager to please us. Technical Support
As with any other IT vendor I've worked with over 20 years, some are better than others. Again, they seem eager to please and resolve any issues we've encountered.
Which solution did I use previously and why did I switch?
I previously used Symbol/Motorola. We switched due to scalability and management issues.
How was the initial setup?
It can be as simple or complex as you wish.
What about the implementation team?
An in-house team implemented it.
What's my experience with pricing, setup cost, and licensing?
Without needing to pay for controllers, we were able to invest in better wireless hardware. License and maintenance costs were minimal.
Which other solutions did I evaluate?
Before choosing, we also evaluated Cisco, Aruba, Meru, Meraki, Ruckus, and Motorola.
What other advice do I have?
We integrated Aerohive into our Cisco-centric environment in 2008 and never looked back. Subsequently, when Aerohive offered other layer two devices, specifically switches, we opted to begin to upgrade our older Cisco access switches with Aerohive devices.
Which version of this solution are you currently using?
NG and 6.8r4