F5 BIG-IP Review

Good load balancing capability and the proxy features give you full control over your traffic

What is our primary use case?

We are a solution provider and this is one of the products that we implement for our clients.

Some of our clients use it as a load balancer. It can also be used as a web application firewall to protect your web-based applications from attacks.

What is most valuable?

The most valuable feature is the proxy. It is set up as a reverse proxy in front of the server. This feature allows me to do anything with the traffic, such as inspecting it. Most other solutions don't provide you with this capability.

This solution allows you to write scripts that can run on F5 devices. These scripts can be used to monitor traffic and look for keywords, and then perform a corresponding action such as blocking or allowing the request, or giving the user an error.

Big IP supports load balancing from network layer four up to layer seven.

What needs improvement?

More training should be available to customers. There is a guide that is available on the internet, but the training is not as good as others, such as Cisco. While F5 does have a big market share, it is not easy to find a well-training F5 engineer. If they made it easier for engineers to get F5 training then it would be better.

For how long have I used the solution?

I have been working with F5 BIG-IP for five years.

What do I think about the stability of the solution?

This product is very stable. I have seen some instability with newly released versions, so I normally wait for a stable release before I upgrade an older one.

How are customer service and technical support?

I have often been in touch with technical support and most of the time they are good. The response time is usually about one hour, although if it is a priority one issue then they will respond within 40 minutes at the maximum.

How was the initial setup?

The initial setup is straightforward. If the analysis is already complete then it should only take five or ten minutes to deploy.

What's my experience with pricing, setup cost, and licensing?

When you purchase the virtual edition or the hardware, it comes with the base license. There are additional costs depending on what modules or what functionality is required.

What other advice do I have?

I consider F5 to be my network within my network because the traffic has to go through it. This includes things like the load balancer.

My advice for anybody who is implementing this solution is to learn and understand the architecture of the device. It will do very well for you if you understand it.

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
**Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
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