F5 BIG-IP Review

Easy to use, simple to install, and offers good technical support

What is most valuable?

The load balancing is very good.

The tech support is helpful and knowledgeable.

Everything is okay within the solution. It works well.

The product offers pretty good security.

The solution is easy to install. It's a straightforward process.

The interface is excellent.

We've found the product overall to be simple and easy to use.

What needs improvement?

Currently, the product offers everything we need. I can't recall any features that may be lacking.

For how long have I used the solution?

I've only used the solution for one year. In comparison, I've used Radware for three years.

What do I think about the stability of the solution?

We've had the solution installed for a year now and it is working as it should. There aren't bugs or glitches. It doesn't crash or freeze. We find it stable and reliable. It's been a good experience so far.

What do I think about the scalability of the solution?

The product can scale quite well. We haven't had any issues. If a company needs to expand it out, they should be able to do so without trouble.

Right now, I'm the only one at the office who uses the product.

How are customer service and technical support?

I've been in contact with technical support in the past. So far, I've been happy with their level of service. They have been very helpful and responsive overall. I don't have any complaints.

Which solution did I use previously and why did I switch?

We also use Radware, which we've used a bit longer.

How was the initial setup?

The initial setup isn't too complex. We can handle the process pretty well. It's straightforward. I consider it to be pretty easy. There's no difficulties during the instllation.

What other advice do I have?

I'm not sure of which version of the solution we're using right now. I have a few customers who are using it, and they may be using different solutions.

I'd recommend the solution. Our customers seem to be very happy with it.

Overall, I would rate the solution nine out of ten.

**Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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