F5 BIG-IP Review

Using the product, applications are jittery. Initial setup is easy and pretty standard.

What is our primary use case?

This is for remote access to an internal network of the organization to do all types of work. The requirement for VPN is secure with high performance.

How has it helped my organization?

Two issues found in using BIG-IP VPN compared with Cisco VPN:

  1. Performance: Two applications are being used: remote desktop (RDP or rdesktop) and VNC viewer. Comparisons are done on the same client machines (Windows 10 and Linux 16.04) over the same network. When using Cisco VPN, applications are working smoothly while occasionally jittery. When using F5 VPN, applications are quite jittery. Sometimes applications are useless (too slow to refresh the screen).
  2. Client support: Cisco VPN has more Clients supported than BIG-IP, e.g., BSD.

What is most valuable?

Still not clear why our IT decided to switch to F5 BIG-IP after two years experience. It appears as if there may be some advantage (possibly) related to security concerns (more secure?).

What needs improvement?

Performance is the first thing and most critical issue that needs improvement.

Supporting more Clients would be nice, but without improving performance, F5 will not widely be used for critical work. It killed an international meeting the first time that we used BIG-IP VPN.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Performance: Using the product, applications are jittery.

What do I think about the scalability of the solution?

No issues.

Which solutions did we use previously?

We used Cisco VPN. I am not sure why our IT forced us to switch to F5 without our feedback.

How was the initial setup?

Initial setup is easy and pretty standard. Setup is not much different from all other VPNs.

What about the implementation team?


What's my experience with pricing, setup cost, and licensing?

Unless the price difference is large, this is not the primary concern for the product. The performance and product-related issues (secure for VPN, multi-function for network device, etc.) are the keys.

Which other solutions did I evaluate?


Disclosure: I am a real user, and this review is based on my own experience and opinions.
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