F5 BIG-IP Review

Along with load balancing, we perform a lot of packet inspections, URL rewriting, and SSL interceptions via iRule


What is our primary use case?

We are using it primarily for load balancing. We also make great use of SSL interception (offloading and onloading), packet inspection, rewriting, and DNS wide IP.

How has it helped my organization?

It is a very good, flexible solution. It helps us to catch up on flaws in our partner solutions on top of its load balancing feature.

What is most valuable?

Along with load balancing, we perform a lot of packet inspections, URL rewriting, and SSL interceptions via iRule. 

What needs improvement?

I would recommend that the cost be lowered.

User tracking: Needs to provide a visual interface to follow a customer's activity (from client to BIG-IP to SNAT IP to the chosen server, then back). Today, we are still performing packet captures.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

Not so far.

What do I think about the scalability of the solution?

Not so far.

How is customer service and technical support?

So far, we have not had to contact them.

Which solutions did we use previously?

We previously used Cisco ACE, which has very limited features.

How was the initial setup?

The initial setup is straightforward. The GUI interface is user-friendly.

Software upgrades have been performed by F5 teams.

What about the implementation team?

The initial migration was done by our technical team. 

The last implementation was done by the F5 team. I would rate them as a nine out of 10. I am not giving a 10 because we encountered some difficulties with the software upgrade from version 11 to version 12.

What was our ROI?

ROI is four years.

What's my experience with pricing, setup cost, and licensing?

If you are planning to use security features, better to go for strong hardware and the best bundle license, which is great for web security.

Which other solutions did I evaluate?

No.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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