HipChat Review
Alternative to Campfire, IRC, or even iChat


As we’ve been getting started with development at our new company I have taken the opportunity to re-evaluate developer tools and workflow. At Hyperpublic I had the chance to try a lot of the tools that emerged as part of “make everything a cloud service” trend that was sweeping the late 2008-2010 era. I have stuck with many of the old stalwarts – Github (source code hosting), Pivotal Tracker (feature and bug tracking), Dropbox (files haring) – however one welcome new addition to the workflow is HipChat.

HipChat is a private group chat client developed by Atlassian, the company who brought us Jira (ticket tracking) and Confluence (information collaboration). It runs natively as an Adobe Air application, and there’s a browser based UI for search and history should you need to access a piece of information on the go. It supports multiple rooms for group chat, one on one private chat, file and link sharing, and has a useful API for integrating with other services in the workflow.

A nice benefit of integrating our other services with HipChat is the activity stream that is produced which helps everybody observe progress. When code is pushed to Github, a new pull request is issued, new comments are left, new stories are created, Chef finishes running, integration tests fail….everybody is kept up to date on progress in a way that isn’t obtrusive and doesn’t clog the inbox. I’ve noticed an increase in engagement with code reviews and an increased commitment to our intended workflow – both huge benefits. If you’re looking for a team alternative to Campfire, IRC, or even iChat I’d recommend checking out HipChat.

* Hat tip to our team member Jamie for bringing HipChat to the team.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
2 visitors found this review helpful

1 Comment

it_user4401VendorPOPULAR

Compared with other tools, HipChat is more useful based on the following reasons: integration with external tools like: pivotal tracker or codeclimate, one common room for all users that work at the same project where they can chat about everyhing, usage of hipbot, a really smart bot and the ability to create trading rooms to use for code reviews. I think only one feature is missing at the moment, and this feature is the ability to log on to multiple accounts.

16 April 14
Guest
Why do you like it?

Sign Up with Email