HPE Ethernet Switches Review

It integrates with the IMC management platform. The OS features are not stable.


What is most valuable?

Its features are, in principle, quite standard and basic, so I cannot give you any extra information about these features. They integrate nicely with IMC, the management platform.

How has it helped my organization?

The benefit is to connect everybody in the office. You cannot imagine working nowadays without being connected to the network for computing, coding, and streaming. This is mandatory.

What needs improvement?

The main one would be to have more basic parameters available on the web interface. There are too many basic parameters that you have to change in the command line. This means you need to train your people regarding the command line, even when it means having to change quite basic parameters. For example, changing the parameter to give priority to voice over data traffic.

The stability is an issue. We have features that lose their configurations, like a port that was configured for VLAN 5 suddenly becomes configured for VLAN 2. It's really very annoying. People lose the connectivity, and nobody knows why, including HPE support specialists.

What do I think about the stability of the solution?

The OS features lose their configurations from time to time and we have periodic network freezes. Nobody understands why this happens. That's the problem, actually. There are nice features, but they are not very stable.

What do I think about the scalability of the solution?

Scalability is nice. You can stack several of them, so no problem with scalability.

How are customer service and technical support?

We use technical support a lot. When we bought these features in early 2015, they were quite new in the HPE offerings, and many re-sellers, consultants, and even HPE support staff didn't know very much about how they work and how to fine-tune and configure them.

We had major HPE-certified consultants on site. We even had HPE specialists connecting, and they couldn't manage to really improve the solution very quickly. Usually we are quite satisfied with HPE support. This is why we continue to buy servers from them and we just bought storage. However, the support was not as good for these specific features that were purchased by HPE, an external company.

Which solution did I use previously and why did I switch?

We were using Nortel until two years ago. We moved to a new building, so we had to switch as there were no active network components available. We had been using Cisco before and we still use Cisco for the wireless infrastructure.

What other advice do I have?

When selecting a vendor of ethernet switches, there are not so many alternatives on the market. We wanted to work with companies we are used to. We had to choose between Cisco and HPE. Because we've always been very happy with HPE and there was a brand new series of advanced features that integrated nicely with IMC, we selected the HPE product.

This solution is a brand new switch series with new firmware. I hope it will be more stable over time. It's a very good solution, but I would advise others to check that aspect carefully.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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