HPE GreenLake Review

The ability to add storage on the fly without any downtime results in better productivity and scalability on demand

What is our primary use case?

Our primary use case for HPE GreenLake Flex Capacity is to provide storage to meet our fluctuating needs on-demand.

How has it helped my organization?

Many times in the past we ran into a situation where we need to add a bunch of space for our engineering department when it was developing something. Now we can just add that on the fly without any interaction from HP.

It helps us figure out what we have and what to do to plan ahead. If we see a trend, we can plan our best architecture for the future.

This solution has eliminated over-provisioning because we know we have storage at hand. We don't have to over-provision. We can just add as needed.

In terms of IT productivity is less of a hassle administratively. We won't have to worry about if we're going to have enough space or if we need to expand. We can do it right on the fly and our storage administrators can do that easily.

What is most valuable?

The most valuable feature is the ability to add storage space as needed.

The solution covers our storage requirements. That is all we needed it to do.

What needs improvement?

I'd like to see better reporting and monitoring of growth so we can better detect where the needs are for scaling. Also, I'd like to see more analysis so we can see where our company is growing and use that to make future plans.

What do I think about the stability of the solution?

We find the service to be extremely stable.

What do I think about the scalability of the solution?

The solution is very scalable. We have no issues with that whatsoever. We've been able to do whatever we need to do at any time.

How are customer service and technical support?

Technical support is good when we've needed to use it.

Which solution did I use previously and why did I switch?

Our decision was made through our constant conversations with our HP representatives and IAS (Integrated Archive Systems) working together to make a plan to fit our needs.

As far as a different solution, that would have been to just have a storage system where we'd have to call in HP to come in and add more storage every time we needed it. We didn't want that because we wanted to evolve from that direction.

How was the initial setup?

The setup was pretty straightforward. No problems there.

This solution completely decreases deployment time to demand. There isn't really deployment time involved.

What about the implementation team?

We used IAS as a reseller. Our experience with them was very good and we continue to have a good relationship with them.

What was our ROI?

I don't think we have seen an actual return on investment or that the return is not directly related to the product. We have a reduction on storage costs of about 20%.

What's my experience with pricing, setup cost, and licensing?

The pricing is based on the plateaus of usage. The more you use the more you pay but within ranges.

We believe it has saved the organization money. As far as the exact amount, I'm not sure. I would say probably about 20% on storage costs.

Which other solutions did I evaluate?

We are an HP house all the way, so we didn't have other choices. Before deciding to go with HP, we looked at a lot of other solutions out there and HP seemed to be the best one for us. They're on your side, they help you out when you need it. We find that they've been responsive and really easy to work with.

What other advice do I have?

I'd give this product a ten out of ten. The ease of use, scalability, customer satisfaction and the great service department have combined to make our experience with them outstanding. HP and IAS as our service providers have been great as a team.

The fact that we can now add storage on the fly without any downtime means better productivity and scalability on demand. We're never waiting on a vendor to come in and add more storage, we can just add it and keep working. That gives us more flexibility to do other things and we're not waiting for somebody else to configure it for us. We never have to worry about if we're going to have enough space or if we're going to be able to expand. 

The only areas we did have a problem with was when we reached a certain plateau. It makes sense that as you grow, you pay more. Well, at one point, according to HP, we were at that plateau. We got charged extra for going over the storage allowance. We thought we didn't deserve that extra charge because, by our understanding, we hadn't reached the plateau yet. So we had to contact the company. They had to reevaluate and check out the claim. It turns out that they had set the usage plateaus incorrectly. I think they should handle that part of the billing differently and make it clear to the customer when they are reaching the limit of their usage in the contracted range.

As far as people considering the solution, I would tell them this is probably the best way for them to go. They don't have to worry about growing their storage when needed. They can just do it on the fly and be done with it. It's flexible and it's a time saver.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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