What is most valuable?
It's very usable with the interface for the administration. It works with a lot of different applications so it is very scalable for other applications. You don't have to just backup the entire system but you can back up specific applications if you want.
How has it helped my organization?
From an operational standpoint it has increased our efficiency and we're able to save a lot of manpower and resources for mundane backup stuff that we've done in the past so that other people can focus on more strategic initiatives in our business.
What needs improvement?
One of the things that I think that's on the docket for implementation with StoreOnce is Azure and Cloud incorporation. Currently we are doing object copies with StoreOnce to take our backups and copy them to the cloud. But I know that the feature is actually going to be integrated even further in the near future with StoreOnce and Data Protector so that's one thing that we're looking forward to.
What do I think about the stability of the solution?
The product is great. I've been a 3PAR and StoreOnce customer for many years now and I am now a very strong backing of HPE's storage and backup infrastructures. It's been a really good experience for the past couple of years.
What do I think about the scalability of the solution?
I think that what other products or other competitors are lacking is the use and the adaptation for other applications within Microsoft. If you wanted to backup SharePoint or SQL or clusters or other kind of features within Microsoft products with other backup companies or other partners they don't necessarily have that compatibility. If you have a large environment with a lot of diverse applications and systems and configurations, Data Protector definitely covers that and obviously StoreOnce is backing that.
How are customer service and technical support?
They're excellent. Everything from pre-sales to post-sales and then just more on the sustainment model. They're eager to be engaged and they definitely take the extra to make sure that we're meeting our needs because obviously backups are important stuff. I would say they're leading the edge as far as customer engagement.
Which solution did I use previously and why did I switch?
We were using other solutions previously. We initially started using 3PAR as our storage provider. As we went along that road we saw that 3PAR and their storage solution was really solid. We had a great experience with that so we kind of grew our footprint with HPE and we just added our StoreOnce. It's been a great experience.
How was the initial setup?
It's actually very straightforward. A lot of the times when you're dealing with storage and architecture it can be very complex with other vendors. With 3PAR and StoreOnce, those setups are very easy and then you can hand it over to lower skilled admins to manage the systems because it doesn't take an architect to manage the system.
Which other solutions did I evaluate?
Veeam obviously does a lot of virtualization but it is only virtualization so we have a very diverse set of applications in our environment. You have NetBackup and Symantec that have their backups as well. They've been around for a long time but I think that the maturity of Data Protector at StoreOnce has really surpassed their technology and just usability and support. That's why we went ahead with StoreOnce.
What other advice do I have?
StoreOnce is fairly new. Even this week, they're announcing a lot of new features for reporting and management. I think there's a lot of room for them to grow and it's exciting to see what they're going to come out with in the near future. I think it's a great product now and I think it's going to get even better in the next couple months.
I think the best thing to do is to get a demo. Try it out. Obviously its looking and feeling is more important than looking at a bunch of slides or a bunch of white papers so actually looking at and seeing how it works and see if it meets your requirements. Everyone has their specific environments and their unique criteria so that's really what we did and we're really happy with it.a
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