HPE Superdome X Review

So far, they've been working good.


What is most valuable?

We've got a few of them, because we needed some really large machines. So far, they've been working pretty good.

What needs improvement?

What would make it better from my point of view is if HPE spent more time on testing with the actual built-in Red Hat Linux drivers, as opposed to always trying to say, "Use our driver."

What do I think about the stability of the solution?

The stability is pretty good.

What do I think about the scalability of the solution?

It's scaling where we need to go. The issues we have are more the application not scaling; application design issues, not hardware issues. The hardware will go further than our application will.

How is customer service and technical support?

The technical support sucks, would be understating it. Because the first line and the second line support tend to give out stupid suggestions that are completely useless, and they aren't listening to anything. It takes a lot of time to get through them, and that is every call I've been on with them. Oftentimes, I've got a very low expectation of HPE, and they go below my expectation a few times.

How was the initial setup?

Initial setup was relatively straightforward.

Which other solutions did I evaluate?

We have some IBM machines, but we're mostly an HPE shop. I believe the only reason we bought the IBM was because at the time HPE didn't have the feature we needed.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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