IBM API Connect Review

We know that our implementer had some problems while implementing the platform but IBM responded very quickly and professionally.

Valuable Features

The most important feature is, for sure, the security gateway. But if we think commercially, the possibility for easily creating and exposing service plans and charging is also valuable.

Improvements to My Organization

We are planning the usage possibilities of API management inside our company, and outside, as well. Plenty of our web services are spread throughout various enterprise infrastructures and we want to control them in a better way with this tool. Of course, the valuable part outside the company is possibility for tracking and exposing telco services, as well as a commercialization aspect, through a developer community.

Room for Improvement

We have no suggestions so far.

Use of Solution

After six months testing the platforms we now have a preparation period for commercial usage. The platform is technically ready for use. We are using a Data Power XG45 v6.0.0.4 as the gateway layer alongside API Management.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

We have no such information so far.

Technical Support:

We know that our implementer had some problems while implementing the platform but the main vendors technical support (IBM) responded very quickly and professionally.

Previous Solutions

No, we didn't. This is our first tool with this functionality.

Initial Setup

Initial setup is very simple. Later implementation is a little bit complex (disagreement of reference in documentation, different recommended OS versions for additional parts of the environment etc.)

Implementation Team

The implementation team did it with the support of a main vendor team. They have high level of expertise.

Other Solutions Considered

No we didn't. Maybe ESB (Enterprise Service Bus which we already use) is one of the solutions for exposing different kind of web or other services for sharing usage data but we realized that API management will be more useful for our wider purposes.

Other Advice

It's a good solution with a simple user interface. It has many different possibilities as a business solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
1 Comment
Lea GoldbergerConsultantTOP 5

What would you recommend to other companies as they prepare their initial setup?

28 March 17
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