IBM API Connect Review

We know that our implementer had some problems while implementing the platform but IBM responded very quickly and professionally.

What is most valuable?

The most important feature is, for sure, the security gateway. But if we think commercially, the possibility for easily creating and exposing service plans and charging is also valuable.

How has it helped my organization?

We are planning the usage possibilities of API management inside our company, and outside, as well. Plenty of our web services are spread throughout various enterprise infrastructures and we want to control them in a better way with this tool. Of course, the valuable part outside the company is possibility for tracking and exposing telco services, as well as a commercialization aspect, through a developer community.

What needs improvement?

We have no suggestions so far.

For how long have I used the solution?

After six months testing the platforms we now have a preparation period for commercial usage. The platform is technically ready for use. We are using a Data Power XG45 v6.0.0.4 as the gateway layer alongside API Management.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

We have no such information so far.

Technical Support:

We know that our implementer had some problems while implementing the platform but the main vendors technical support (IBM) responded very quickly and professionally.

Which solution did I use previously and why did I switch?

No, we didn't. This is our first tool with this functionality.

How was the initial setup?

Initial setup is very simple. Later implementation is a little bit complex (disagreement of reference in documentation, different recommended OS versions for additional parts of the environment etc.)

What about the implementation team?

The implementation team did it with the support of a main vendor team. They have high level of expertise.

Which other solutions did I evaluate?

No we didn't. Maybe ESB (Enterprise Service Bus which we already use) is one of the solutions for exposing different kind of web or other services for sharing usage data but we realized that API management will be more useful for our wider purposes.

What other advice do I have?

It's a good solution with a simple user interface. It has many different possibilities as a business solution.

Which version of this solution are you currently using?

3.0.4 (IBM API Management)
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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author avatarLea Goldberger
Top 20Consultant

What would you recommend to other companies as they prepare their initial setup?