IBM API Connect Review

I like how it runs within DataPower, and adds the extra OAuth security.

What is most valuable?

I like how it runs within DataPower, and adds the extra OAuth security. It gives me a common place to do security for all my API services.

How has it helped my organization?

The biggest benefit is the availability provided to the people that will use my services. They can go to a portal and look for services to identify which ones they'll use.

What needs improvement?

We use it for existing IIB services. We call on multiple back ends from the same service where the record layouts are different. It's difficult to describe and use them in the product.

What do I think about the stability of the solution?

Actually, we're in production for demo purposes, so I really can't speak to this. So far, we've had no issues.

How are customer service and technical support?

We have used technical support and we have a good response.

Which solution did I use previously and why did I switch?

The decision to switch was made before I had left IBM and went to this company four months ago.

When selecting vendor, support and longevity are the most important criteria.

How was the initial setup?

I was involved in portions of the initial setup. It was complex from the standpoint that there were a lot of components, but it wasn't difficult.

What other advice do I have?

Make sure to understand its purpose and what it's used for and not used for.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More IBM API Connect reviews from users
...who work at a Financial Services Firm
...who compared it with 3scale API Management
Add a Comment
1 Comment

author avatarLea Goldberger

What would you recommend for others as they prepare their initial setup?