Information Builders WebFOCUS Review

Report rewriting is easy. The interface can be more user-friendly.


What is our primary use case?

Report developer, Correction and Rehabilitation, Business Analysis, monthly report, Average Daily Population of Offenders.

How has it helped my organization?

Report rewriting is easy, use like the format. Offenders court data is easy to write and analyze data.

What is most valuable?

Web App Studio, and write a report via SQL or using report writer. I can write SQL using developer and export the state to app studio.

What needs improvement?

The interface can be more user-friendly, learning the product via a classroom format. App studio needs to copy report without issue renaming.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Good.

What do I think about the scalability of the solution?

Great.

How is customer service and technical support?

Have not used them much, however my coworker has used them and had great results.

Which solutions did we use previously?

Crystal Reports, switch to make the report writing more easy for the user.

How was the initial setup?

Complex, the DB configured the system.

What about the implementation team?

Both vendor and in-house.

What was our ROI?

Yes, still learning.

Which other solutions did I evaluate?

Yes, upgrade Crystal Reports to 2016.

What other advice do I have?

I like the product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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