Information Builders WebFOCUS Review

We like using Report Caster with our applications.

What is our primary use case?

We provide disability data MI to our agency. Our environment setup with version 8 is under one server for all environments (DEV, VAL, Analysis & Production). We are currently converting our applications from 7.6.02 to 8.2

How has it helped my organization?

Our BI Tools group have determined that we will be using WebFOCUS for most of our MI. So, now we have uniformed most of the applications into WebFOCUS.

What is most valuable?

We like using Report Caster with our applications. We just started using Report Library, which will help the users look into one product.

What needs improvement?

We will be using the conversion process soon. I hope this will be an easy process converting from 7.6 to 8.02.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

I have no issues.

What do I think about the scalability of the solution?

The folks in my branch also use Focal Point and consistently look at the IBI site.

How are customer service and technical support?

We are getting good support from my end of the picture.

Which solution did I use previously and why did I switch?

We switched from EPM to WebFOCUS.

How was the initial setup?

For WebFOCUS 8, it has been very trying to get used to new version.

What about the implementation team?

We are using IBI. I was not part of the install team.

Which other solutions did I evaluate?

They did but I do not know the products.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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