Joomla is a complete and easy-to-use content manager system. It's possible to create a website, to manage its structure and contents, and to add features using hundreds of extensions. The most valuable thing for us though, is the easy way you update content, add articles, modify structure, and apply SEO tags and info.
Improvements to My Organization
Since 2012, Joomla has completely changed our presence on the web.
Use of Solution
We have been using Joomla to manage our websites since 2012
Customer Service and Technical Support
We never needed customer services. If we need any information, it's very easy to get it from the web. Technical Support
We have never asked for technical support.
Before Joomla we were not using a CMS.
If you want Joomla to be totally personalized it needs specific competences both for web server installation and configuration.
The installation was implemented in-house. However, the configuration needed a vendor team, but it's not difficult to find people with experience in using Joomla.
ROI is absolutely positive.
Pricing, Setup Cost and Licensing
Setup costs were about €2,000 in total. After setup there is not a day-to-day cost, everything is based on how much time you want to spent to update content.
Other Solutions Considered
At the time we evaluated WordPress.
We would suggest you find someone to help you setup your site. With a good structure you'll be able to manage everything for your site very quickly.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Jun 16 2015