Operations Orchestration Review
Automated the complete process of ordering, building, and supplying servers but documentation from HP could be better.


Valuable Features

Automations and integrations with several other products.

Improvements to My Organization

Automated the complete end-to-end process of ordering, building, and supplying servers.

Room for Improvement

Better documentation and support from HP.

Use of Solution

4 years.

Deployment Issues

No – but architecturally the application should be well though-out across domains, firewalls and data-centers.

Stability Issues

In 9.x, the clustering environment was very unstable. But in 10.x that has been resolved.

Scalability Issues

No – it’s fairly easy to scale.

Customer Service and Technical Support

From 1 – 10 – I think HP is about a 4. Support can be slow and frustrating.

Initial Setup

Initial setup is complex. Mainly in architecting it. Then again, in building initial automations.

Implementation Team

Vendor team – In 1 – 10 – was about a 7. The application was new at the time, and there wasn’t many vendors with great expertise.

ROI

It’s saved 100’s of man hours monthly.

Other Solutions Considered

No – we’re a pretty big HP shop.

Other Advice

Make sure whoever is implementing it is well versed in programming and infrastructure.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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