What is most valuable?
The integration between HP tools.
How has it helped my organization?
- Stricter process implementation
- Better performance
For how long have I used the solution?
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
Stability was always an issue untill we did a full load and performance test, since then this is in good shape.
What do I think about the scalability of the solution?
How are customer service and technical support?
Great! 8 out of 10 Technical Support
Good, 7 out of 10
Which solution did I use previously and why did I switch?
Service Center ran out of support, so we had to switch.
How was the initial setup?
It was complex due to the organization's size, complex customers and a lot of dependencies with interfaces internal and external.
What about the implementation team?
What was our ROI?
Stability, lower operation costs, and straight process implementation.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Feb 10 2015