Micro Focus Service Virtualization Review

It's a much less expensive solution than building many environments and we can turn them off and on when we need to.


Valuable Features

Most importantly for us, it integrates well with other products and we're able to get great support from partners and from HP.

Improvements to My Organization

Everyone needs test environments, dead environments, environments for performance testing, a stage environment, etc. We can build them, but they're expensive. With Service Virtualization, it's much less expensive and we can turn them off and on when we need to.

Room for Improvement

The latest release of Service Virtualization had a great improvement to the management interface. However, there are still a few things missing.

For example, it's missing a feature to view multiple pages of the different projects that have virtualized services. It still requires us to go only one page at a time, and sometimes we virtualize thousands of services. So there should be a feature to allow a choice to view 20 or 50 projects at a time.

Another missing feature is the ability to select all or turn off all listed projects simultaneously. Right now, if we want to see just one project, we have to uncheck the boxes for 19 of them. Being able to "turn off all" or "turn on 1" would be a nice feature.

Finally, we initially only had the need to be able to do SOAP and REST services as well as some JBBC databases. However, we now need support for some Oracle products, which the solution doesn't have right now. HP added support for SAP recently, and we'd like to see the same for Oracle.

Deployment Issues

It deploys well without issues.

Stability Issues

The stability seems to be very solid. Our boxes are idle, oversized, and don't have memory leaks. When they're in use, they're very stable without any performance of memory spikes.

Early on though, we saw some stability issues with the design that would occasionally crash. If we used it for six straight hours with many projects open, it had stability issues. But the design has been improved and the current version seems very stable, both on the server and design side.

Scalability Issues

We threw tens of thousands of requests per hour at it, totaling hundreds of thousands of requests, but the box seems as if it were just idle as it handled the load. It scales very well.

We plan on virtualizing significantly more things in the next three to six months. We don't feel the need to have to change hardware, buy additional licenses, or add more servers. We feel we're ready to go for quite a while.

Customer Service and Technical Support

Service Virtualization support is great, and I'd rate each tech support specialist highly. It's better than support for, say, LoadRunner, ALM or UFT. Service Virtualization tech support seems to have good logging so they can track what I've done in response to issues. They can see patterns and issues.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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