What is our primary use case?
There are multiple use cases. I can't count them even on my fingers. There are around 20 to 30 solutions we have been deploying. We use it across finance, procurement, HR, engineering, and whatnot. Each of the domains we have touched. Data visualization is the main need of any organization. With Microsoft being in our ecosystem, Power BI works perfectly well for us.
What is most valuable?
The solution overall works quite well, especially if you have a Microsoft-heavy ecosystem.
The ease of creating the dashboard is quite good.
The analytics are very strong when we couple it with Azure. It offers very good Big Data Analytics that work perfectly well.
Scalability is not at all a problem.
You can perform the role-based access perfectly. It gives you everything you need with a single sign-on authentication due to the fact that we are in the Microsoft environment.
You don't have to worry about security. That is very robust.
What matters most is the turnaround time to create a solution, which is quite fast. This is due to the fact that it's quite intuitive in nature. Even those new to the solution can create solutions very quickly. There isn't a high learning curve.
The initial setup was not difficult.
The pricing has been pretty good.
Technical support is quite responsive.
Overall, the solution is quite intuitive.
What needs improvement?
If I compare it to Tableau, I'd say the visualizations can be better. We should have multiple options. By that I mean, while there are multiple options for the visualization, the look and feel of the dashboard when you compare to Tableau is on the lower side. Tableau has a much better visualization.
For how long have I used the solution?
We've been using the solution for three and a half years at this point. We've definitely used it over the last 12 months.
What do I think about the stability of the solution?
The product is quite stable. It works well in the Microsoft environment. It doesn't crash or freeze. there are no bugs or glitches. It's reliable.
What do I think about the scalability of the solution?
The solution scales very well. If a company needs to expand its offering, it can do so easily. It's one of the selling points of the solution.
We have about 60 to 70 people on the solution currently.
We already are deployed it at a global level. It's just not India-based. We use it across our organization, and it is getting used a lot.
How are customer service and technical support?
We've dealt directly with technical support. They have been responsive. We have called them multiple times and the response was good. We are quite satisfied with the level of service.
How was the initial setup?
The initial setup was okay. We didn't have any problems. I wouldn't call it complex. I'd describe it more as straightforward. It took us around three or four months to set up and deploy the solution.
What's my experience with pricing, setup cost, and licensing?
We have a yearly contract. We signed up for three years and that rolls over annually.
We have a bundle, an enterprise-level package. Its pricing is good for us.
Which other solutions did I evaluate?
We did evaluate Tableau for a moment, however, due to the existing license of Microsoft, the default choice was Power BI.
What other advice do I have?
We are using the latest version of the solution. I can't recall the exact version number.
It's one of the leaders in the top data visualization and analytics toolsets. I'd advise other companies to go for it. It's stable, scalable, and a powerful product and it comes very handy when you want to create visualizations very fast. It's a go-to product if you want to go for data visualization and reporting.
Overall, I would rate the solution at a nine out of ten.
Which deployment model are you using for this solution?