Mitel Application Suite Review
It provided a work-from-home solution, replacing both a land line and cell phone, that was easy to install and to administrate.
What is most valuable?
Ease of installation and administration.
How has it helped my organization?
Had a collegue that needed a phone solution for Work-from-Home. He didn't want to use his land line and the cell phone coverage was spotty at best. After only a few questions about installation, he was able to connect the Mitel and hit the ground running.
What needs improvement?
For how long have I used the solution?
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and technical support?
Exceptional Technical Support
Which solution did I use previously and why did I switch?
How was the initial setup?
It was very straightforward and easy.
What about the implementation team?
Vendor team that was exceptional in support.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Oct 12 2015