Mitel Application Suite Review

It provided a work-from-home solution, replacing both a land line and cell phone, that was easy to install and to administrate.


What is most valuable?

Ease of installation and administration.

How has it helped my organization?

Had a collegue that needed a phone solution for Work-from-Home. He didn't want to use his land line and the cell phone coverage was spotty at best. After only a few questions about installation, he was able to connect the Mitel and hit the ground running.

What needs improvement?

None

For how long have I used the solution?

1 year

What was my experience with deployment of the solution?

None

What do I think about the stability of the solution?

No

What do I think about the scalability of the solution?

No

How are customer service and technical support?

Customer Service:

Exceptional

Technical Support:

High

Which solution did I use previously and why did I switch?

No

How was the initial setup?

It was very straightforward and easy.

What about the implementation team?

Vendor team that was exceptional in support.


Disclosure: I am a real user, and this review is based on my own experience and opinions.

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