NetApp OnCommand Insight Review

Simplifies operations, helps us view every detail of our company's infrastructure

What is most valuable?

The product we use in our datacenter, and mostly I want to know about our datacenter's situation. In terms of the performance, before it was kind of is slow but now it is good. And the UI is good, after an upgrade, now it's a 7.3, I think.

How has it helped my organization?

Has made our operations simpler. Helped to know our datacenter, every detail. Helped to view our company infrastructure very well.

What needs improvement?

I don't know, the product is very good. Maybe lower the price.

For how long have I used the solution?

More than two years.

What do I think about the stability of the solution?

It's very stable, and high performance, I think that's a very a good product.

It maybe have crashed in some situations, but it was not very critical because they have very good HA function, and the auto support is very good. It may be because we should have upgraded but didn't.

How are customer service and technical support?

That's good support. The response time is very quick. They have good documentation. They also respond by telephone and contact us directly.

Which solution did I use previously and why did I switch?


How was the initial setup?

It was very easy. No problems.

What other advice do I have?

We chose this solutions because of our datacenter. We usually monitor our datacenter and have to check and everything.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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