NetApp OnCommand Insight Review

You can use it for reporting, and also to identify connectivity and storage issues

What is most valuable?

This is a very good tool to see everything on an overview: Where and what are the devices, how much storage you are using, how much Apple storage, and with what connectivity is being used.

You will get a total view of your storage.

How has it helped my organization?

Because we can use it financially, we use it for inventory purpose. You can use it, not only for reporting, but you can identify connectivity and storage issues. You can pull performance reports.

We are a consulting company and we use it for various purposes.

What needs improvement?

  • Email notifications
  • Data store recoveries
  • Moving into the cloud.

They should include more of these type of things.

For how long have I used the solution?

We have used this solution for the last six years.

What do I think about the stability of the solution?

Stability is very good.

What do I think about the scalability of the solution?

Scalability is nice, for all scales.

How is customer service and technical support?

We use the tech support. They are good.

We are able to get through, and they will follow up for anything they are not able to give us the solution to immediately. They will work with internally among themselves, then they will get back to us.

How was the initial setup?

I was involved in the initial setup. It was straightforward, except for a firewall issue.

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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