NetApp OnCommand Insight Review

We can proactively anticipate performance issues on the server or databases

What is most valuable?

Performance monitoring of hundreds of switches and being able to see results in one dashboard.

How has it helped my organization?

With the alerts of saturation of FC ports in their early states, we can proactively anticipate performance issues on the server or databases.

What needs improvement?

Enhance SNMP monitoring in order to broaden the number of storages that can be discovered. Review the setup of the software and divide the DB from the application and web server. Also, modularize the software more.

For how long have I used the solution?

Four years.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

Yes, because it has a unique server module.

How are customer service and technical support?

It is very good with a quick escalation process and delivery of new patches in a couple of weeks.

Which solution did I use previously and why did I switch?

We have used and currently use other SRM softwares, but this one is more intuitive and easy to manage.

How was the initial setup?

Very straightforward. You need only to define how many collectors and enable the needed firewall rules.

What's my experience with pricing, setup cost, and licensing?

I do not advise about pricing: For me, it is always too much. Licensing is on TBs, and I think, nowadays that is outmoded.

A storage with 100TB or more could be the minimum in some cases. The licensing should be reviewed in number and types of storages discovered.

Which other solutions did I evaluate?

I was not involved in the evaluation process. However, one is the compatibility matrix: the larger, the best.

What other advice do I have?

Spend a little more time in design in order to save next time when the infrastructure is active.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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