What is most valuable?
Performance, snapshot and replication capability. It’s also nice that they continue to add features at no cost through software updates. Their online portal InfoSight is helpful for tracking assets, health, utilization and other metrics.
Performance – our arrays can handle varying workloads effectively. Snapshot and replication capability – have allowed us to simplify and improve our backup and recovery capabilities. Their online portal InfoSight is helpful for tracking assets, health, utilization and other metrics. It’s also nice that they continue to add features at no cost through software updates.
How has it helped my organization?
We shifted from tape based backups to snapshot and replication based backups. That improved backup performance, restore time, reliability and reduced manual effort on managing the backups.
What needs improvement?
It would be good to have a built in way to index snapshots so that we’d be able to granularly see what files were in a snapshot and restore at a file level. We’re using an add on product from Commvault to achieve this.
For how long have I used the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
No. The solutions are very scalable. There are multiple ways to upgrade and scale – adding storage shelves, upgrading flash, upgrading processing etc.
How are customer service and technical support?
Excellent. Proactive alerting. Responsive phone support unlike many other companies. Our local field rep is always willing to help.
Which solution did I use previously and why did I switch?
How was the initial setup?
Quick to set up and configure.
What's my experience with pricing, setup cost, and licensing?
Reasonable pricing compared to other SAN vendors.
Which other solutions did I evaluate?
What other advice do I have?
Give it a try with a POC. This is one of the rare vendors that do what they say they will. Their sales team is very easy to work with.
Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Dec 15 2016