What is most valuable?
Consolidate information and access to my databases into a single portal.
How has it helped my organization?
We increased our capacity and speed of detection, diagnose & resolution of database issues.
What needs improvement?
UI is the part that I like to see improved in the future.
For how long have I used the solution?
I have been using EM for almost 6 years.
What was my experience with deployment of the solution?
Not so much, and all easily fixed.
What do I think about the stability of the solution?
Not in version 12c, EM uses Database 11gR2 and WebLogic that both have superb stability.
What do I think about the scalability of the solution?
None and, in case of need, we can always add another WebLogic Server or another node to the database tier.
How are customer service and technical support?
Customer Service: Oracle Support is very good most of the time.Technical Support: You start with junior technicians, but you can escalate if necessarily.
Which solution did I use previously and why did I switch?
No, previously we used Enterprise Manager Database Console, that is a local DB console.
How was the initial setup?
We're used to Oracle products, so the deployment wasn't complex at all.
What about the implementation team?
We did the implementation ourselves.
What's my experience with pricing, setup cost, and licensing?
I don't have a money estimate, but in man-hours, a deploy in a single machine, for an estimate of 100 targets, takes 8 hours.
Which other solutions did I evaluate?
Yes, we evaluated Pandora, Nagios and Zabbix.
What other advice do I have?
Follow the installation guide step by step, there won't be any surprises. Check your memory, CPU & disk requirements before implementation.