Oracle Enterprise Manager Review

We have found that OEM has improved significantly the monitoring and tuning of our databases


What is most valuable?

Monitoring and tuning of Oracle databases.

How has it helped my organization?

It has improved significantly our monitoring and tuning of our databases.

What needs improvement?

Installation and configuration.

For how long have I used the solution?

6+ years

What was my experience with deployment of the solution?

Yes, configuration is a pain.

What do I think about the stability of the solution?

Nope

What do I think about the scalability of the solution?

Nope

How are customer service and technical support?

Customer Service: 4 stars, sometimes support takes time to figure out the issue and provide a solution.Technical Support: 4 stars

Which solution did I use previously and why did I switch?

Used to monitor manually before.

How was the initial setup?

Medium difficulty

What about the implementation team?

In-house

What's my experience with pricing, setup cost, and licensing?

None

Which other solutions did I evaluate?

None

What other advice do I have?

Go for it and utilize all the features!
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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2 Comments

author avatarit_user3876 (Database Manager at a tech services company with 501-1,000 employees)
Consultant

Hi Bheemsen Aitha. What type of configuration issues did you face while installing this product?

author avatarit_user2652 (Project Manager at a non-tech company with 10,001+ employees)
Top ReviewerVendor

You marked technical support as 4. Can you please share an example where you had a delayed response or difficulty in getting support from Oracle?