Oracle Enterprise Manager Review

The neatest feature is the single pane of glass for the whole stack. As an admin it gives me the ability to look all the way up from my storage to the application tier.


Video Review:

What is most valuable?

I think the neatest, most valuable feature of Enterprise Manager (OEM) is that single pane of glass for the whole stack, that it gives me as an admin the ability to look all the way up from my storage all the way up to the application tier.

How has it helped my organization?

There's a lot of benefits to Enterprise Manager. From the monitoring capabilities is that single pane of glass. It's being able to look at an application and then look at the database component. Look at the storage component on it from a monitoring, troubleshooting. Once you understand what the pain point is, you can easily automate it through thresholds and events, where you get notifications or tickets opened when you see a similar behavior. But, It's not just the ability to monitor, it's the ability for actual change. I can use Enterprise Manager to actually install Bare Metal systems. I can use Enterprise Manager for all my database, to deploy new database instances, or deploy WebLogic instances. That's the value is it's that single pane of glass for the whole enterprise.

What needs improvement?

What I would love to see in Enterprise Manager is more support for the hardware, more support for Bare Metal. Right now I can do Bare Metal deployments with Linux and OVM and that's an awesome capability, but I would love to see more functionality with Solaris. I'd also see more change functionality in Enterprise Manager. It's a great tool for monitoring an ODA, Oracle Database Appliance, but it doesn't let me change the database appliance, as an example.

For how long have I used the solution?

I have been using 12 and 13 since they came out.

What was my experience with deployment of the solution?

A few, but usually due to errors on my part

What do I think about the stability of the solution?

Stability on 13c has been fairly good. I haven't had any major issues with 13c where it's panic for no reason and just gone dead or anything like that. In 12, again, didn't really have any major stability issues there of it panicking or blowing up.

What do I think about the scalability of the solution?

Scalability for an Enterprise Management system, it does scale well. Both 12 and 13 scale well for high availability as well as for handling more agents, more targets.

How are customer service and technical support?

Customer Service:

Great, the three times I have needed to open a ticket!

Technical Support:

Oracle's tech support for OEM is fairly good. Again, I've been using OEM heavily since 12 was released, I think four years ago now. I've had to open up, I think, three tickets since I've really been using it, so it's been a very low volume of tickets.

Which solution did I use previously and why did I switch?

Generally, with Enterprise Manager, the question is when do you decide to use it. My thought is if you're running an Oracle product and you want to enterprise great IT, you need to use it from day one.

From just the monitoring and the provisioning, just all the capabilities of it, it saves you a lot of time. It simplifies a lot of the workload you do day-to-day in an IT shop.

How was the initial setup?

Very easy for the initial setup, up and running in afternoon

What about the implementation team?

The initial setup on Enterprise Manager is fairly straightforward. Actually, on my own personal blog, I blog step-by-step - installing the database, installing the OMS, it takes a couple hours, depending on the speed of disc, but it's fairly straightforward.

What's my experience with pricing, setup cost, and licensing?

OEM helps with the license complexity, you can ask it for each page what licenses are needed, and it can also report on all your license consumption

What other advice do I have?

Enterprise Manager, I'd probably rate it a nine and a half. If you're not running it, install it and run it.

Which version of this solution are you currently using?

12.X and 13.X
**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: We're partners.
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author avatarit_user516651 (User with 1,001-5,000 employees)
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The new UI feature of 13c makes admin from tablets possible.