Oracle Exadata Review

If there are any patches or other updates, everything is combined as a single patch. We had lots of storage issues and disk failures.


What is most valuable?

I like mainly the performance. Also, we have enabled RAC clusters. That's one of the main things, as well as high availability. The performance and high availability are really awesome.

How has it helped my organization?

The main benefit is that everything is powered by Oracle; the whole box, hardware, software, and storage. So we have the flexibility of going to one vendor directly instead of going to multiple vendors if we had any issues. If we have a storage issue, we go to them. If we have a database issue, we go to them. And if there are any patches or other updates, everything is combined as a single patch. We can apply it and it's easy to apply with a single command and easy to coordinate and support.

What needs improvement?

In the current version we're using, we had lots of storage issues, disk failures, etc. We think in the future, we'd like to see that reduced. That will reduce the cost and everything for the client.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

We had an issue where we had to increase the storage and we got the new cells from Oracle. Then we scaled outward.

How is customer service and technical support?

We have used technical support many times. Most of time it's okay, but sometimes there's a delay in the response. Then we have to escalate and get it done.

Which solutions did we use previously?

We didn’t have any previous solution. We had different vendors, like a storage vendor, and the DB software was from Oracle. As a security company, we want to maintain our compliance by applying the latest patches. That's why we chose this engineered system: so that we have a single vendor we can contact easily.

How was the initial setup?

For setup, we had a consultant come in. They trained us initially and helped us with the set up. Then, after that, we started working on everything.

What's my experience with pricing, setup cost, and licensing?

It's very costly.

What other advice do I have?

I would suggest going with the product, but again it depends on the application, the budgeting and all that. The budget for the application depends on how critical the application is. If it's really critical and revenue generating, then I'll recommend going with this product. But if it is not so critical, then I'll recommend going with something is less costly.

Mainly, we already had experience with the Oracle database and that's why we chose this one.

Technical support is one of the things we look for in a vendor, because any issue we get we want to get a response as soon as possible. We also consider the stability of the product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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