Palo Alto Networks NG Firewalls Review

Good web and application filtering, but the traps needs to be improved


What is our primary use case?

We resell products by Palo Alto and Cisco, and this next-generation firewall by Palo Alto is one of the products that we are familiar with.

What is most valuable?

The most valuable features are web filtering and application filtering.

The IPS functionality is very good.

The performance is good.

What needs improvement?

The price is expensive and should be reduced to make it more competitive.

Information about Palo Alto products is more restricted than some other vendors, such as Cisco, which means that getting training is important.

The traps should be improved.

I would like to see better integration with IoT technologies. Having a unified firewall for OT and IT would be very good.

For how long have I used the solution?

We have been working with Palo Alto for about one year.

What do I think about the stability of the solution?

This is a stable firewall and you don't have a lot of surprises. The performance, throughput, and decryption are all good. It is important to remember that at the end of the day, it depends on the configuration.

For special functionality, you are going to have some exceptions. However, for the well-known functionality, it is stable.

What do I think about the scalability of the solution?

It is scalable in that the performance is good and you don't need a large cluster to operate it.

How are customer service and technical support?

The technical support is good. The team is responsive and they gave us the right information at the right time to solve the difficulties and complexities that we were experiencing.

Which solution did I use previously and why did I switch?

We also sell products by Cisco and there are some differences between them. Palo Alto is more expensive and the performance is better. With Cisco, the documentation is better and it is easier to install. There is a lot more information available for Cisco products.

What's my experience with pricing, setup cost, and licensing?

This is an expensive product, which is why some of our customers don't adopt it.

What other advice do I have?

My advice for anyone who is implementing the Palo Alto Next-Generation firewall is to take the training that is available. This will allow them to better work with the technology.

This is an ambitious company with a good security roadmap. The product is being continuously developed and they are professionals who are focused in this area of technology. It is the firewall that I personally recommend.

I would rate this solution a seven out of ten.

**Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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