Palo Alto Networks NG Firewalls Review

Easy to troubleshoot and monitor traffic


What is our primary use case?

My primary use cases for this solution have been the firewall, file analysis, and remote-access VPN. 

What is most valuable?

The graphical interface is easy to troubleshoot because it has a drill-down sequence. It is easy to monitor traffic. 

What needs improvement?

In Mexico, Palo Alto's discounts are significantly lower than Cisco's. They are also more expensive – about 15% or 20% – than Cisco, but their platforms are very similar.

How are customer service and technical support?

Their tech support is not as available in Mexico as I would like it to be. 

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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