Perceptive Software ImageNow Review

You can see documents based on security clearance.


What is most valuable?

How has it helped my organization?

There are no lost documents. Everyone can see them based on security clearance.

What needs improvement?

  • Bar Code
  • OCR
  • ICR

For how long have I used the solution?

It was installed 11 years ago but I started using it 9 years ago.

What do I think about the stability of the solution?

We have not encountered any stability issues.

What do I think about the scalability of the solution?

We have not encountered any scalability issues.

How is customer service and technical support?

We would rate technical support at 10/10. They are very thorough and understand our needs.

Which solutions did we use previously?

We did not use any other solution beforehand.

How was the initial setup?

Once overall setup was complete, it is very easy to maintain.

What's my experience with pricing, setup cost, and licensing?

  • Make sure you know your needs and volume, and buy accordingly.
  • Keep up to date with changes in software capabilities.

Which other solutions did I evaluate?

We did not evaluate any other solution beforehand.

What other advice do I have?

Make sure you define your requirements for the future.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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