How has it helped my organization?
Our database administrators had to run some manual process twice a week since the disk performance of our previous storage unit was not able to respond to the requests fast enough.
This process took approximately four hours and it had to be done manually twice a week by the DBAs. After the implementation, the time to run the process was reduced to minutes and it did not require any manual intervention from our DBAs.
What is most valuable?
Performance, deduplication, compression, and fast response time for requests from servers and applications.
What needs improvement?
I have not been able to find one yet.
What do I think about the stability of the solution?
We did, but it was partially due to our environment. We were running outdated firmware in the HBAs for our HPE Blade Servers and an old version of vSphere that it is not supported by VMware.
We decided to keep these servers under with the previous storage array to avoid disconnects and system outages.
What do I think about the scalability of the solution?
No, the unit that we bought contains 40TB of usable space and we are using 10TB so far.
How are customer service and technical support?
Technical support is great. They will dive in deep with your team to figure out what is causing the problem for them and find the root cause.
I wish they could collaborate more with the other vendors internally, instead of us opening cases with Cisco, HPE, VMware, etc.
Which solution did I use previously and why did I switch?
We have another platform using spinning disk 600GB 15K RPM SAS drives, but our applications and servers have grown so much that the storage was getting saturated with the requests from the applications.
We discussed the option to add more SAS disk and memory to the controllers of that array versus buying a Solid State Drive Array (SSDA).
We concluded that it would be more beneficial for our company to invest in an SSDA, and the results paid off.
How was the initial setup?
The initial setup was straightforward and very easy to implement, as long as you have all the information that you need ahead of time.
For instance, IP addresses, iSCSI IPs and adapters, switch configurations and ports enabled, etc.
What's my experience with pricing, setup cost, and licensing?
The price seems fair according to the market. We analyzed multiple All-Flash Arrays (AFA) in the market, but Pure came at the top in many areas.
The price was slightly higher than others, but competitive, if you consider all the other features that you get from it. I love the Evergreen model to replace any parts after three years with a newer part as part of your support contract. The licensing is based on your capacity.
Which other solutions did I evaluate?
What other advice do I have?
I always recommend a company to start with a proof of concept. That way, you can test your applications directly with the unit. It is critical to get a baseline of the before with your current storage array and after with an SSDA or an AFA.