What is our primary use case?
Our primary use case of this solution is for storage. We use it to ensure better application performance and to improve the user experience of the application. The cross-storage appliance improves the overall application experience. We have been using this solution as an on-premise solution. It has been useful for our critical applications.
How has it helped my organization?
This solution has improved our organization in the way that in the past we had reports that were taking up to two hours and after switching to SSD storage the overall processing power dropped to half an hour. The end users saw an immediate performance gain.
What is most valuable?
We like that there isn't a steep learning curve and it is easy to learn how to navigate. It's also quite scalable and easy to implement.
What needs improvement?
I would like to see them develop the ability to integrate with more AWS services. There are increasingly more and more services coming out from AWS but there are also certain constraints where we can't move everything over to a cloud as well. We would like for things that are on-premise to be easily integrated with AWS.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
We see a lot of reliability coming from Pure Storage, mainly from the fact that over one and a half years, I haven't seen any disc failure especially compared to NetApp.
What do I think about the scalability of the solution?
We use VMware but we have migrated most of the VM load to AWS. We also have Oracle ERP data warehouse and our internal lifecycle management system that is being stored on their storage. It's able to handle the entire load.
How is customer service and technical support?
Technical support is good. I get pre-preemptive notices from Pure Storage support. They will notify me to check certain parts because there may be a possibility of an issue arising with those parts. I'll know to take a look at the data center and from there I will be able to tell whether or not it's a false alarm or it's an issue that's about to arise. The pre-emptive warning is helpful for us.
Which other solutions did I evaluate?
We also considered Hitachi Storage and NetApp. Our decision was ultimately based on two factors: simplicity of the usage and overall performance. We ended up choosing this specific product because we had good support from the application team and we liked the performance coming from the product itself.
What other advice do I have?
I would rate this solution an eight because it is very reliable in the way that it fulfills its key objective of being performance driven.
If you're considering this or a similar product I would advise you to do a PoC to make sure that this solution actually fits into your environment. For us, we go through a cycle of about three months to do the evaluations across our different storage. One of the greatest challenges that our company had was that our company was not using Pure Storage and they were quite skeptical of the solution. With the results of the PoC, we proved to them that it is something that is going to be very useful for our business.